CSS Lead Cloud Architect & AI specialist (Cairo)

Job description

**Job Description**



As a member of Oracle’s Customer Success Services (CSS) organization, your primary role will be to provide post-sales support and cutting-edge AI solutions to Oracle’s customer base, while continuously advocating for their needs.

You will be responsible for managing and supporting customer environments on Oracle Cloud Infrastructure (OCI) and offering expert guidance to design, build, and deploy intelligent solutions that optimize the performance, availability, and security of Oracle cloud environments.



We are seeking a skilled and self-motivated Lead Cloud Architect with a strong blend of architectural design, implementation experience, and advanced artificial intelligence (AI) and machine learning (ML) skills across Oracle Cloud Infrastructure (OCI) and generative AI solutions.

The ideal candidate is a forward-thinking IT professional with at least 10 years of industry experience, passionate about AI/ML, and capable of independently addressing complex technical challenges.

Prior experience in architecting and automating large-scale infrastructure solutions, preferably on OCI or similar cloud platforms, is essential.



Career Level: IC4



**Responsibilities**



The Lead Cloud Architect (LCA) & AI specialist will deliver best-in-class services to CSS customers running solutions on both private and public cloud environments.



+ Collaborate with customers and Oracle Sales to capture business and industry requirements, translating them into technical architectures aligned with Oracle’s best practices and service delivery standards.

+ Apply industry and Oracle best practices to provide technical guidance on Oracle Cloud and generative AI solutions.

+ Lead and influence architectural design, capacity planning, optimization, and operation of customer solutions on OCI.

+ Design and build scalable infrastructure to deploy generative AI models, efficiently managing compute resources.

+ Lead and mentor highly experienced CSS delivery teams, providing technical governance and guidance.

+ Maintain market awareness of competitor technologies as well as emerging industry trends.

+ Play a leading role in automating cloud infrastructure implementations using the latest cloud capabilities.

+ Support life cycle operations and maintenance activities in OCI.

+ Drive initiatives to mitigate failures and troubleshoot issues across the entire infrastructure stack.

+ Configure and tune system and network parameters for optimal performance.

+ Monitor and ensure system stability and overall performance.

+ Identify and implement enhancements for the health, scalability, and resiliency of cloud services.

+ Document infrastructure architecture, configurations, standards, and processes.

+ Serve as the primary contact for new business opportunities, supporting the CSS pre-sales team by identifying and promoting opportunities for Oracle products and services to support business growth.



**Qualifications:**



+ Bachelor’s degree in Computer Science, Engineering, or a related field required.

+ Enterprise Design/Architecture Framework experience (e.g., TOGAF) is highly desirable.

+ Minimum 10 years of experience as a Senior Cloud Architect delivering enterprise solutions or transformation programs, ideally targeting cloud technologies

+ Deep experience in various aspects of designing and provisioning Oracle Cloud services, including architectural decisions, overseeing security aspects, and helping the team through the OCI transformation processes:

+ **Architecture Design:** Develop and design robust and scalable Oracle Cloud solutions based on business requirements, ensuring optimal performance, security, and reliability.

+ **Implementation:** Lead the implementation and deployment of Oracle Cloud infrastructure, services, and applications, following best practices and standards.

+ **Cloud Migration** : Collaborate with teams to plan and execute the migration of on-premises systems and applications to the Oracle Cloud platform.

+ **Security Assurance:** Ensure the security of Oracle Cloud environments by implementing and enforcing security policies, access controls, and encryption mechanisms.

+ **Performance Optimization:** Monitor and optimize Oracle Cloud resources to enhance system performance, responsiveness, and cost efficiency.

+ Proficient in **Artificial Intelligence (AI) and Machine Learning (ML):**

+ Experience with GenAI, machine learning, data science, language models (LLMs), and/or LangChain.

+ Proven ability to design, build, and deploy advanced machine learning or generative AI systems—especially focusing on Large Language Models (LLMs), AI agents, Retrieval-Augmented Generation (RAG), and large-scale search solutions.

+ Ability to translate business requirements into robust AI or ML models.

+ Strong experience with **automation, DevOps** , and GitOps practices, including:

+ Container technologies (e.g., Docker, Kubernetes)

+ Git-based source control systems (e.g., Bitbucket, GitHub, GitLab)

+ CI/CD tools (e.g., Jenkins)

+ Infrastructure as Code tools (e.g., Terraform, Ansible)

+ Experience with cloud provider CI/CD offerings (e.g., OCI, Azure, AWS)



As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.

True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before.

It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We put our people first with flexible medical, life insurance and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.



Disclaimer:

Oracle is an Equal Employment Opportunity Employer*.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.



Career Level - IC4



**About Us**



As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.



We know that true innovation starts when everyone is empowered to contribute.

That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.



Oracle careers open the door to global opportunities where work-life balance flourishes.

We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.



We’re committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.



Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Required Skill Profession

Other General