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Urgent! Principal Customer Success Services Engineer – OIC PaaS & Apps developer - Local Job Opening in Cairo
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated an OIC PaaS developer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management.
Leading contributor individually and as a team member, providing direction and mentoring to others.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction.
A Bachelor's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position.
In addition, experience with Oracle*s core products, applications, and tools.As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made.
This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made.
This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Career Level - IC4
The Oracle CSS Applications developer is an experienced technical professional, who has an understanding of business solutions, industry best practices, multiple business processes and technology designs within the Oracle Applications supporting products and technologies.
The candidate should have experience in implementation or support of large to medium Oracle Applications implementation projects.
He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment.
Responsibilities
Technical Qualifications
Other Qualifications:
Experience:
6 years+ of overall experience in relevant technical roles, having product and technical expertise relevant to practice focus.
Travel : Yes, 50+ % of the Time
Career Level - IC4
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Unlock Your Principal Customer Potential: Insight & Career Growth Guide
Real-time Principal Customer Jobs Trends in Cairo, Egypt (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Principal Customer in Cairo, Egypt using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 261 jobs in Egypt and 153 jobs in Cairo. This comprehensive analysis highlights market share and opportunities for professionals in Principal Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Oracle is currently hiring and seeking a Principal Customer Success Services Engineer – OIC PaaS & Apps developer to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Oracle adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Principal Customer Success Services Engineer – OIC PaaS & Apps developer Jobs Egypt varies, but the pay scale is rated "Standard" in Cairo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Principal Customer Success Services Engineer – OIC PaaS & Apps developer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Principal Customer Success Services Engineer – OIC PaaS & Apps developer interview at Oracle, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Oracle's products or services and be prepared to discuss how you can contribute to their success.
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